Payment
We accept credit/debit cards and other international payment methods through Paypal, so please feel free to shop and pay however you feel most comfortable. PayPal helps protect buyers, sellers & businesses by providing secure payment services.
Paying by Debit or Credit card
You do not need a PayPal Account to pay for your items through PayPal.
When you're happy with your cart selection Go to Checkout. After entering your Shipping details click the 'Proceed to PayPal' button at the bottom of the checkout page. Now you will see two options : 'Pay with my Paypal Account' or 'Pay with a Debit or Credit card.' By selecting the latter you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Posting
Currently posting once or twice a week as I'm at Uni. Let me know if you need your parcel ASAP so I can send it quicker. Apologies for any delays. Anything that is sent late gets sent with freebies <3
We do not send packages until payments have cleared. In the event of non-payment products will be not be sent.
Please note that postage prices are based on our administrative costs & the UK Royal Mail guide. As such, although we try to keep them as low as possible, postage prices may sometimes increase.
* Why is the International postage price for badges so expensive? We know this is a lot for a single item, and it's all to do with postage costs. We had it at a lower price before and we were making a big loss on this product. As a small business this is something we can't afford to do as we'd like to continue making cool stuff for you. Thank you for understanding and email us directly if you'd like to discuss it further.
Teeshirts are sent in waterproof mailbags, Prints are protected with plastic sleeves & recycled cardboard packaging. A3 prints are posted in circular tubes. Anything else is sent in regular envelopes.First Class Royal Mail posting unless stated otherwise.
We always get proof of postage, if you want faster shipping or insurance please contact me for more information : Chubbytown [!at] live.com
Shipping to the UK usually takes 3-5 working days
Shipping abroad usually takes 5-10 working days but can take up to 6 weeks due to customs checking and delays. We mark Items as dispatched as soon as I take them to the post office. You will receive an email following dispatch. I post twice a week unless you send me a note letting me know to get it there faster!
Chubby always ships to the address given during Paypal checkout so if different contact me with a message whilst ordering to ensure it is sent to your desired address.
Refunds, Faults & Cancellations
If you wish to cancel your order please send me a message or email within 24 hours of ordering so we can give you a refund (minus Paypal administration fees) before the product is shipped. If the product has already been shipped no refund can be offered. I'm sorry but at this time Chubby cannot accept exchanges, please purchase seriously. Obviously if the fault is with us (Example : We have sent the wrong product) We will issue a full refund or resend the correct order.
FAQ's
What if I'm not sure about what I want to buy? Get in touch and we can talk it through with you, no pressure to buy! If you're wondering about sizes check out our handy size guide underneath shipping on our main menu.
Can you guarantee my item will arrive safely? We do our utmost to package parcels to minimise travel damage, we also get proof of postage, and always write a return to sender address. Sometimes things go wrong, but we promise we will do everything possible to get your order to you quickly, and hassle free. Why do we not offer free postage? At this time we ship products based on the UK Royal Mail price guide and prices reflect that system.
If you are having any problems with payment, want to cancel your order, or any other concern & queries please get in touch :
Chubbytown [!at] live.com
Thanks you lovely pups!
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